Green Vision S
Privacy Policy
Effective Date: 13 May 2026
Welcome to Green Vision Solar("Green Vision S", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information in accordance with applicable South African laws, including the Protection of Personal Information Act ("POPIA"). By using this website or our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information
- Full name
- Company name
- Email address
- Phone number
- Physical address
- Billing information
- Communication preferences
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
Service Information
When requesting quotations, installations, VoIP services, solar services, networking, or home automation services, we may collect additional information relevant to the service requested.
2. How We Use Your Information
We use your information to:
- Provide products and services
- Process orders and payments
- Respond to enquiries and support requests
- Deliver quotations and technical assistance
- Improve website functionality and customer experience
- Send service updates or marketing communications
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share information with:
- Payment service providers
- Delivery and logistics partners
- Technical support providers
- Installation contractors
- Legal or regulatory authorities where required by law
All third parties are expected to maintain confidentiality and protect your information.
4. Cookies and Tracking
Our website may use cookies and analytics tools to improve user experience and monitor website performance.
You may disable cookies in your browser settings; however, some website features may not function properly.
5. Data Security
We implement reasonable technical and organisational measures to protect your information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
However, no online transmission or storage method can be guaranteed as completely secure.
6. Your Rights
Under POPIA, you may:
- Request access to your personal information
- Request correction or deletion of your information
- Object to certain processing activities
- Withdraw consent where applicable
Requests may be submitted to: info@skyvoice.co.za
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.
8. Retention of Information
We retain personal information only for as long as necessary:
- To provide services
- To comply with legal obligations
- For legitimate business purposes
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
10. Contact Information
Green Vision S
82 Main Road, Sea Point
Cape Town, South Africa
Phone: 021 879 2211
Email: info@skyvoice.co.za